Golden Ticket - The Office (Season 5, Episode 19)

Michael, inspired by the film Willy Wonka & the Chocolate Factory, puts five "golden tickets" into five different boxes of paper. The golden tickets will provide clients with a ten percent discount for one year. Michael is so excited about the his great idea, he decides to dress and act like Willy Wonka throughout the day. He lectures everyone for not coming up with good ideas. What Michael didn't realize is that he put out all the tickets on the same day in the same small area of the warehouse. All five of his golden tickets went to their biggest client, the Blue Cross of Pennsylvania... and to make things worse... Michael did not specify "limit one per customer", so the company is owed a fifty percent discount. The Scranton branch is expected to lose a significant amount of revenue... and Jim is going to lose a large part of his commission.

Michael tries to get everyone to believe that the golden ticket idea was not his to his employees. He even throws out his Wonka costume. When an angry CFO David Wallace demands to know who is responsible, Michael says Dwight was the source of the the idea. Michael tries to convince Dwight to take the fall, insisting that Michael needs the job more than Dwight and that it would allow Dwight to focus more energy on his beet farm. Dwight becomes conflicted, not wanting to disappoint Michael.

When David Wallace comes to the Scranton branch, he says that the client was so pleased with the discount that they decided to make Dunder Mifflin their exclusive provider of office supplies. David congratulates Dwight for the idea and after a moment's hesitation, Dwight accepts the credit. Michael is now upset. The rest of the office, still angry at Michael for his near-disastrous idea, play along with Wallace's misunderstanding and congratulate Dwight. When David sets up a conference call with the marketing department so Dwight can explain his golden ticket promotion, Michael interrupts and forces Dwight into revealing the idea actually came from Michael. After bickering between Michael and Dwight, a frustrated David Wallace leaves the office.

Kevin met Lynn at the singles mixer and needs advice on how to start a relationship with her. Andy, still upset from his recent broken engagement with Angela, suggests that Kevin should be mean to Lynn, providing only backhanded compliments and ignoring her calls. Jim suggests he ask her out, but not immediately and to take things slow. Pam suggests he ask her out immediately and not be afraid to express himself to her.

When Lynn visits the office, Kevin decides to simply tell her exactly what he is thinking. He tells her that she has a nice smile and he would like to take her out to dinner and a movie, which she accepts. Kevin then accidentally says "Nice...boobs", but Lynn seems unwavered by his goof.

Best Funny Quotes From The Office - Golden Ticket

on the phone Yeah, that’s no problem.

Pam?

on the phone Sure. Uh huh.

Pam? Knock, knock.

I’m on the phone.

I know you are. Knock, knock.

on the phone You can fax it over. Yeah, 5-7-0-5-5-5-0-1–

at same time as Pam 4-9-1-7-4-5-1

0-1-7-5. Thank you. Bye, bye. to Michael It really makes us look unprofessional.

They would never know it was me doing it. Here we go, Knock, knock. Dwight walks over

sighs Who’s there?

Buddha.

Buddha who?

puts a slice of bread and stick of butter on Pam’s desk Buddha this bread for me, won’t you? Michael and Dwight laugh

Great.

I, I need something to wipe my hand.

Now there’s, there’s butter on my desk.

That was helping. It was classic.

I got a knock-knock joke.

No… God.

OK, Michael, please, please, please, please, please let me.

Alright.

clears throat Knock, knock.

Who’s there?

KGB.

KGB – Dwight slaps Michael on the face

in Russian accent We will ask the questions!

What the hell was that? Michael starts to fight with Dwight

What are you doing?

Hey! Hey! Stop it! Stop it!

You, you like that?

C’mon. What are you doing? Mine was a part of my hilarious joke.

Mine was retribution. What are you doing? No more knock-knock jokes. That’s it.

Ding Dong.

to Jim Who’s there?

KGB.

Dwight, get the door.

I’m not answering it.

Answer the door.

Ding dong.

No way, it’s the KGB.

Ding dong.

I’m not answering that. You answer it.

I’m not gonna answer it

I’m not gonna answer it, it’s the KGB. Jim slaps Dwight

The KGB will wait for no one! Michael laughs

It’s true.

Michael walks in dressed as Willy Wonka Good morning, Michael.

Oh, no, no, no, no. I am not Michael. I am Willy Wonkaaaaa.

Good morning, Mr. Wonka, here are your messages.

Why thank you very much. notices jelly beans Oh, what are those? What are those? Tell me, please!

Jelly beans.

No, no, no. They are not just ordinary jelly beans little girl. These are extraordinary jelly beans!

The Willy Wonka Golden Ticket promotional idea is probably the best idea I have ever had. It’s probably the best idea anybody has ever had. Three days ago, I slipped five pieces of gold paper into random paper shipments. This entitles the customer to ten percent off of their total order. It will be a day for them that is full of whimsy, and full of excitement and full of fantasy.

I’ve written these things because it is my responsibility, as manager of this branch, to profiligate great ideas and I think I have done my part with the golden ticket promotion. Now it is your turn. I want to hear some great ideas from you that are just as good as mine. Jim raises hand Umm hmm.

We own our own delivery trucks. We could lease them out on the weekends —

Too many words. Good ideas are simple. ‘Golden ticket.’

‘Free paper.’

No. Jim. We’re a business. Post-its. That is a golden ticket idea. NASA took five or six golden ticket ideas to get man on the moon.

Golden Girls. That’s a golden ticket idea, right, I mean how great was that show? Golden Grahams. Another, is it — I don’t get this…

No, you don’t. No, it – sighs What will be the state of this company if I am the only one coming up with the great ideas? Right?

I think I should call her.

No! No! No!

Why is it so bad for me to call and ask her to lunch today?

sighs You’re making it too easy for her. You’re just conveying, ‘Oh I like you just the way you are.’

But I do like her just the way she is.

Well that’s not what we agreed on.

What are you doing?

Huh?

to Kevin Why don’t you just go out on a date with her? Try to spark up an on going joke and then in a month or two, if it feels right, you’ll know.

No.

You don’t have to wait that long. I mean, you don’t have to wait a month to ask her out. Just ask her out.

You’re asking him to give up all of his power.

What power?

Andy, Pam, and Jim are all telling me how to deal with this girl that I like, Lynn. I, I don’t like getting advice from more than one person at a time. I’m a textbook over-thinker.

You can’t let a girl feel good about herself. It will backfire on you. Every compliment has to be backhanded. ‘Oh I like your dress, but I’d like it more if you had prettier hair.’

That’s psychotic. Do guys actually do that?

Well guys with girlfriends don’t.

That’s low, Tuna.

on phone Hey, Tom. What’s that? Oh, you found a golden ticket. puts hand on receiver and speaks to office One of my clients found a golden ticket. Michael screams in excitement Jim back on phone Yup. No, congratulations. Michael dances in background

Woo hoo.

on phone I’ll take that down right now.

Tell me; was it a spoiled little girl with big lips…

I’m on the phone.

…or an odd little boy with a cowboy obsession?

on phone Hold on one second.

Invite them on the tour.

to Michael It’s actually Blue Cross from Pennsylvania.

Really? That’s kind of a big client. gets up and heads toward Oscar Hey, Oscar. Woo hoo hoo. Um, how much of a hit is ten percent of our Blue Cross account?

Ten percent?

Yeah?

They’re our largest client.

Yeah.

It’s gonna hurt.

on phone Hold on one sec. Hold on one sec, Tom, what’s that? You found five golden tickets? And does it say limit one per customer? Nope, it doesn’t.

How do you not spread out the tickets into different shipments?

I thought I did. So…

OK…

Well no harm no foul.

…well I’m going to call corporate to make sure that they know I didn’t lose half my sales.

You didn’t, but… it’ll be fine. It’ll be good.

Hey. Hey. Hey. You idiot.

Start over.

Sir. I placed a bunch of golden tickets into five separate boxes and some how they all ended up with Blue Cross. How does this happen?

Were the boxes near each other?

Irrelevant.

I put three pallets on the truck to Blue Cross once a week. They use a lot of paper.

OK, I’m going to ask you something and I want you to be honest. What is a pallet?

My golden ticket idea? OK. Why would anyone think that this is my golden ticket idea? There is a one in 13 chance that this could be anybody’s golden ticket idea. sighs That… sighs

Dunder Mifflin, this is Pam. Oh hi ,David. Michael shakes his head to Pam No, I’m sorry he’s not back from the Civil Rights rally. I’ll have him call you the minute he gets back from the Lincoln Memorial.

When Michael’s skirting a phone call, he gave me a list of places to say he is. ‘Stopping a fight in the parking lot. ‘ ‘An Obama fashion show. ‘ Whatever… that is. Or ‘trapped in an oil painting.’ I’m gonna save that one.

Nobody panic. The good news is… they can’t fire all of us, right?

They can.

No, they can’t.

Yes, they can.

Oscar, you don’t know what the hell you are talking about.

Michael, what do you think shutting down a branch is?

Alright, then we’re screwed. I am just a net that traps all of your crappy subconscious ideas and adds a little bit of my own childhood memories and whimsy, so –

So, well I lost a ton of money today and I have a mortgage, so I’m a little pissed too.

Thank you, Jim is with me.

Absolutely not, I’m mad at you.

Well you know what Jim? It is not my fault that you bought a house to impress Pam. That is why carnations exist.

That’s not why.

OK, we need a gold ticket idea to get us out of this mess. Pam raises hand Yes.

Does that mean an idea that blows up in our faces later? Pam’s phone rings

Good one.

OK, don’t get that. Please? Pam gets up to answer her phone

I’ve got a golden ticket idea. Why don’t you skip on up to the roof and jump off?

That is not constructive.

on phone Dunder Mifflin, this is Pam. Oh hi, David. He’s having a colonoscopy. Alright, I’ll find out if he’s out yet.

on phone Hello David. I just got back from my procedure, so–

on speaker phone Michael, what the hell is going on here?

How are you doing?

Fine. What is going on?

reading from computer My colonoscopy was an examination of my large colon and the distal part of my small bowel with a camera.

Why did you OK this golden ticket idea? We’re going to lose a fortune, Michael. How could you let this happen?

Well, there is an explanation that involves me not letting it happen and I just don’t… I don’t know.

How could you not know Michael?

I think we might have hired an outside marketing consultant.

Might have hi— OK, what firm?

You’re breaking up.

Michael?

OK, I think, it might have been an inside consultant.

Was it the sales department?

Yes.

Was it Jim?

No.

OK, was it Dwight?

long pause Yes.

Dwight walks in Come on in. Good to see ya, have a seat. I just wanted to congratulate you on that great golden ticket idea.

That was your idea.

Woah, wow, who told you that?

You did. Several times. Over and over again.

same time as Dwight No, I don’t think I ever did. That was your idea Dwight.

same time as Michael You were dressed as Willy Wonka so…

I’m not taking… I’m not taking…

Wasn’t my idea. Loved – but I can’t.

Wait a second, wait a second, I wrote it down in my diary.

You don’t keep a diary.

Yes I do. You’ve just never seen it. reading from diary March 4th. Dwight came up with the best idea today about golden tickets.

Hold that thought. Dwight gets up and gets own diary from desk and returns flipping through diary March… 4th. Michael Scott came up with golden ticket idea to give five customers ten perfect off for one year.

Why do you have a diary?

To keep secrets from my computer.

OK, you know what? You came up with this idea. I remember you told me that you loved the Willy Wonka movie when you were growing up.

Impossible.

Yes, you did.

I wasn’t given candy as a child, so a movie that fetish-ized it that much, would have made no sense to me. Plus, we weren’t allowed to see movies. So… do the math.

What are you writing? Dwight writes in diary

Had conversation with Michael about taking credit for an idea that wasn’t mine. Discussed movies.

Would you like to go to lunch with me? Just the two of us?

With all my heart.

You guys are throwing a lot at me.

All I’m saying is that it’s a first dates, so just keep a respectful distance.

Right.

I don’t think Jim means to say that you shouldn’t touch her.

No, that is what I mean.

to Jim Shush. to Kevin Kevin, a playful touch on the arm, or on the back, it can show your interest and it’s really romantic.

puts hand on Jim’s hand Like that?

No, stop it.

Don’t touch her. Don’t talk to her. Don’t look at her.

Jim, Andy and Pam all talking over each other …turn into this black and carbon brick-where this barbeque sauce of shame and rage and two hot people with a perfect relationship would not understand that.

We think a lot alike. Sometimes you will think something and I will say what you’re thinking–

OK, what am I thinking right now?

Umm, nacho chips.

No… How skin is the largest organ of the body.

Oh, OK. Let me just cut to the chase, Dwight. I want you to fall on your sword for me.

Oh, not gonna happen.

I did fall on my sword once. I was running with it in my belt. Won’t happen again.

Why do you even want to stay at Dunder Mifflin? I mean what’s the point? You’re cooped up in there all day. You don’t get to do your farming. You’re not dating Angela anymore. It doesn’t matter if you get fired for taking credit for the gold ticket idea. It doesn’t matter. Me on the other hand, I would be lost without this place. You, way too manly.

What about Shoe La La?

sighs It’s not ready yet.

I have an idea for a fancy men’s shoe store called Shoe La La. And it’s just men’s shoes for the special occasions in a man’s life, like the day that you get married or the day your wife has a baby, or for just lounging around the house.

May I have your attention please. I have an announcement. Mr. Dwight Schrute and I just returned from a wonderful stroll together and although I probably will never do it again, I had fun. I really had fun with my best friend, Dwight.

These aren’t announcements.

Yes they are, you just don’t care about the information.

I love working here and I do not want to leave.

He doesn’t love it that much. Wouldn’t be such a bad thing for him to be fired.

Well…

I mean, like we were talking about that is why he has come to the conclusion…

We discussed the fact that I’m cooped up here instead of experiencing the whole wide world.

Right.

No plowing my own acres. Going around shirtless all day. You know experiencing freedom.

That’s it. That’s it. You can’t put a price on freedom.

Try me.

That’s why you made the decision. That’s why you made…

I haven’t made a decision yet.

You kind of have.

No.

Yes.

You cannot take the fall for him.

He said he would do the same for me.

He can do the same for you. Right now. By getting fired instead of you. So what are you gonna do?

I’m gonna go back to work. After I write you up for insubordination.

There it is.

seeing David Wallace come into the office Oh my God. Dwight! Dwight! Get in— what’s it gonna be, what are you gonna do? Dwight runs into Michael’s office What’s it gonna be? Are you gonna do this thing for me? Dwight? David knocks on Michael’s door and opens door Hey David, how are you? Good to see you. Nice surprise. Dwight and I were just having a very unfortunate conversation.

That’s too bad.

Yes it is, but it had to be done, didn’t it?

Hopefully, nothing that can’t be undone because Dwight I owe you an apology. The head of Blue Cross just called. They were so excited about the golden ticket discount that they have decided to make Dunder Mifflin their exclusive provider of all office supplies. Congratulations Dwight. holds out hand for handshake

David… you’re welcome. Dwight and David shake hands and make exclamations

I just want to say that this golden ticket idea is one of the most brilliant signs of initiative I have ever seen at this company and how about a big round of applause for Mr. Dwight Schrute? everyone starts clapping

Alright Dwight. This is huge.

That’s what she said! David laughs

Hey, Dwight, great idea. Dwight, Dwight, great idea. How’d you come up with that idea?

Inspiration.

Really? How did– how are you inspired? How did it pop into your head Dwight?

same time as Michael You never know when it’s gonna strike. Just… boom.

Give me the details of how that happened.

You, you are taking about Dwight Schrute. The biggest Wonka fan I know. I mean, you’ve been talking about that movie for years.

What?

And you know what? I even made fun of you when you dressed up as Willy Wonka to pitch this idea and for that I apologize.

Apology rejected.

going up to give Dwight a hug Thanks for much for helping the company, Dwight.

Oh Pam.

Good work, kid.

Thanks old man.

This, this is great. OH, OK, look I want to get you on the horn with the marketing people in New York. The should meet you.

Yeah.

Pam, could you set up a call in there in about 15 minutes, please?

Sure.

David? David?

same time as Michael ‘Cause I’ve got this idea…

David?

Yeah?

Could I be a part of the meeting also?

You probably have too much to do around here. I don’t want to uh, take up your time with another meeting.

Yeah, let’s face it. This meeting sounds like it’s Wonka fans only. He’s never seen the movie. David laughs

Alright.

on speakerphone Hey guys, I have with me Dwight Schrute. Dwight, take it away.

OK guys, listen up. Here’s the deal. I love candy. Sweet sugary candy from the second it touches my tongue to the moment it’s metabolized by my stomach acids, so naturally I liked Willy Wonka.

Wait, do you guys hear that? There’s not a dog listening in, is there? cut to show Michael on the other line I hear panting.

Man on phone

No. No dogs.

So I love Willy Wonka. That golden ticket scene is so inspiring to me that that’s where I cam up with that idea Michael comes into conference room.

There is no movie called Willy Wonka. It’s called Willy Wonka and the Chocolate Factory.

It’s actually based on a book called Charlie and the Chocolate Factory.

Pam…

I can’t… vouch for that. But I do know this. He is a liar. He has taken my idea.

That is my idea.

on phone We are gonna call you back guys. to Michael What is going on here?

OK, here’s what happened, David. It was all my idea. You called me and you were really angry at me and I got scared, so I had Dwight take the fall, but now, it turns out that it’s a great idea and Dwight will not confess. Can you believe that?

No, no.

It is my idea.

Oh how dare you.

It is my idea. I’m filled with good ideas. Thousands of good ideas.

You are? Good ideas, huh? Hey, did you come up with toilet buddy? It’s a net, circular net, that you put inside the toilet to catch all of your change and your wallet from falling into the toilet? Formally known as toilet guard?

Horse Boat.

Oh please.

A canoe built around your horse so you can go from riding to water travel without slowing down. Horse Boat!

Toilet sponge. It’s a hollowed out sponge…

Oh give me a break.

…that is more absorbent, and softer than toilet paper. I have a lot of toilet ideas.

That’s because they’re easy!

They’re not easy. Everybody has to go to the bathroom.

same time as Michael Women’s urinals… uh…

same time as Michael and Dwight Guys, guys. OK, enough. Please, enough. What, is this true, Dwight? I mean, is this true?

Yes, it’s Michael’s idea that he forced on me on threat of death.

Thank You!

What, I don’t — what do you want me to do now, Michael? What am I supposed to do now?

Well David, I will be honest with you. I do want the credit without any of the blame.

OK, uhh… I am going back to New York. Pam, do me a favor, don’t send me those notes.

OK.

I am gone.

When they look back on this day in the history books all that will be remembered is that I had a good idea. And that’s what I am going to write down in my diary. That is what I want you to write down in yours.

Oh I am. In my own words.

I want to see it.

No.

I want to see it. Michael gets up to try to see Dwight’s diary

No, Michael.

Give me… Give me the diary.

No! Michael struggles to take Dwight’s diary from his hand

Hi.

Lynn, I’m just gonna say to you everything that I am thinking.

OK.

I think you have the best smile. I’d like to take you out to dinner and a movie.

OK.

Nice. Both laugh Boobs. Lynn blushes

Well, it’s uh, his funeral. So… neh!

Ding dong.

Who is it?

KGB.

Alright. I just got out of the shower, I’ll be one second.

in accent When you are done, open the door. … Hello in there?

Yeah, I’m late for work, so I have to brush my teeth, it’s a whole routine.

We have more houses to visit.

If you want to come back then, that’ll be fine.

We will come back at… how is looks at watch 4:45?

I get back from work around 6.

How about 5:15?

You can try. That, that might work.

Very well, we will come back at 5:15.

Alright.

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